FAQs

Questions You're Probably Already Asking.

I get asked a lot of the same things on interest calls, so I pulled the most common ones here. If you don't see your question, bring it to your free interest call, or just reach out directly. I'd rather you ask than wonder.

1. How do I know if this is a good fit for me?

Waypoint is a good fit for anyone who wants real answers about their health, especially if you've tried the standard advice before and it hasn't gotten you real results. The best way to know for sure is a visit where we go through your goals together, since the right plan depends on your specific case.

2. My labs came back normal, why would this be any different?

Normal and optimal aren't the same thing. Most labs get read against a wide reference range built for a general population, not against what's consistent with feeling well. We look at your labs in the context of your history, your symptoms, and where those numbers are trending, not just whether they technically fall inside a range.

3. Is this a wellness program?

No. Waypoint is licensed medical care, not a wellness program or basic coaching service. I'm a certified Physician Assistant (PA-C), with a Certificate in Obesity Medicine for Primary Care, certification by the Institute for Functional Medicine, and trained as a health coach. That's a different level of training than an influencer or wellness coach with no clinical background, and it means your plan is grounded in real clinical judgment and medical experience.

4. Do you accept insurance?

Not for your membership itself. Waypoint runs as a cash-pay practice, so there's no insurance billing, no prior authorizations, and no surprise denial letters for your visits, monitoring, and ongoing support. Labs and other testing (that aren't already included in membership fee) and medication are billed separately from your membership, and depending on your plan, those may be able to go through your insurance.

5. I don't have time for another program right now, what time commitment is expected?

There is a time commitment, since you do have to put the recommendations into action, and we meet for a visit once a month. What you won't spend time on is figuring out what those changes are or how to implement them. You get one provider and direct messaging, so you're never stuck wondering what you should be doing, plus a plan built around your unique life. Most of what feels overwhelming about getting healthy is the mental load of figuring it all out, and that part becomes our job.

6. How do you decide what care is right for me?

At your first visit, before we talk about any specific treatment, we go through your full medical history together, including allergies, prior treatments, and family history. That history is what actually determines your plan, not a one-size-fits-all protocol. Depending on your history, your plan might include lifestyle changes, targeted labs, a GLP-1 or other medication, or some combination, whatever fits your situation and goals.

7. How much does this cost?

When you enroll, you get:

-A 60-minute initial visit and a 30-minute follow-up in your first month, then 45-minute visits monthly after that, six months of real time with your provider, not the 10-15 minute visits most people are used to

-A full metabolic lab panel, including fasting insulin, HOMA-IR, lipids with advanced markers, and expanded thyroid markers, and more all reviewed with you directly.

-Direct text messaging access between visits, so you're never waiting weeks for a portal reply

-Ongoing monitoring and accountability built into the program from day one

On their own, those pieces typically run $2,400 or more if you priced them out separately elsewhere: functional medicine visits alone commonly run $150-250 for follow-ups and $350-750 for an initial consult, and a full metabolic panel like this usually costs $300-500 out of pocket.

The program is $1,500 for six months, everything above included (yes that INCLUDES labs- details of labs can be seen on the services page). I occasionally run program discounts. Check the program page for pricing details.

I list pricing here because I can't stand the lack of transparency that's so common in wellness and concierge medicine. Most practices make you sit through a sales call before you ever hear a number. I'd rather you know exactly what you're getting and what it costs before you book anything.

8. Where does my medication come from, and how do I get it?

That depends on your insurance coverage and your individual clinical situation. For many patients, that means a prescription sent to your local pharmacy or one that ships directly to your home. In some cases, a compounding pharmacy may be appropriate based on your specific needs. We'll go over what makes the most sense for you during your visit.

9. Do I need to live in Missouri to become a patient?

Yes for medical management, no for coaching- keep reaching, I promise it will make sense. I'm licensed in Missouri, and telemedicine visits require you to be physically located in the state where I'm licensed at the time of your visit for me to provide medical care and prescriptions. If you're a Missouri resident, or you're in the state when we meet, you're good to go.

If you're outside Missouri, I can still offer coaching support, just not medical care like prescriptions, diagnosis, or medication management. Jump on a call and we'll figure out what makes sense for you.

10. My goal is weight loss, but will I lose muscle if I lose weight quickly?

Here's the truth: anyone can lose some muscle while losing weight, regardless of how they're doing it. That's just how weight loss works without the right precautions in place. The risk is higher on GLP-1 medications specifically because weight loss can happen quickly, and without monitoring, that speed often means a larger share of what's lost is muscle rather than fat.

That's exactly why monitoring is built into your plan from day one. You get a body composition baseline before you start, so we know exactly where you're beginning, individualized protein targets to support muscle retention as you lose weight, and resistance training guidance based on standard medical exercise recommendations. This isn't personal training. It's real direction and accountability to help you stay active in a way that protects your strength.

11. Can I switch to Waypoint from another provider or program?

Yes, this is common. A lot of patients come to us after starting somewhere else and wanting more structure, more attention, or a provider who actually follows up. We'll do a full intake, review your history and any current treatment, and build your plan around exactly where you are now.

12. What is a PA and what does it mean for my care?

A Physician Assistant (PA-C) is a licensed medical provider trained to evaluate, diagnose, and treat patients, working in formal collaboration with a physician as required by Missouri law. I have over a decade of clinical experience and a additional training in Functional Medicine, Health Coaching, and Obesity Medicine. Because I'm not splitting my time across a packed primary care schedule, I'm able to spend real, focused time with each patient, which can be harder to find when working with a physician carrying a much larger caseload.

Day to day, you'll work with me directly and independently. The collaboration requirement is about oversight behind the scenes, not about who actually sees you for your care, that's always me. You won't be handed off to the collaborating physician or asked to see anyone else.

Ready to talk now?

Book a free 15-minute intro call, no paperwork, no commitment, no pressure. We'll talk through where you are, what you've already tried, and whether Waypoint is the right next step for you.

Waypoint prescribes in Missouri. You'll need to be a Missouri resident, 18+ for the medical program. Outside Missouri? Ask me about non-prescribing support options on your intro call.

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