WAYPOINT MEDICAL, LLC
Privacy Policy
Effective Date: June 1, 2026
Waypoint Medical, LLC ("Company," "we," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of www.waypointmedical.com, including any content, functionality, and services offered on or through www.waypointmedical.com (the "Website"), whether as a guest or a registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read this Privacy Policy carefully before you start to use the Website. By using the Website, or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound by this Privacy Policy. If you do not want to agree to this Privacy Policy, you must not access or use the Website.
Important Notice Regarding Medical Information
Waypoint Medical, LLC is a telemedicine medical practice. Any health or medical information you provide through this Website is subject to additional protections under applicable federal and state law, including the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our Notice of Privacy Practices, provided separately, for information about how we handle your protected health information (PHI). This Privacy Policy addresses information collected through the Website that is not covered by our Notice of Privacy Practices.
Children Under the Age of 18
Our Website is not intended for children under 18 years of age, and we do not knowingly collect personal information from anyone under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from someone under 18, we will delete that information. If you believe we might have any information from or about someone under 18, please contact us at [email protected].
Information We Collect About You
Information You Provide to Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, submitting appointment requests or intake forms, and providing other feedback or information.
We use information you provide to deliver the requested service, to improve our overall performance, and to communicate with you about your care and our practice.
Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical purposes only and will not include personal information. We use this data to improve our Website and service offerings.
Use of Cookies and Pixels
Our website utilizes standard technology called "cookies" and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites in order to tailor advertising messages users see while visiting those social media sites. The Company reserves the right to use these pixels in compliance with the policies of the various social media platforms.
Third-Party Use of Cookies
Some content or applications on the Website may be served by third parties, including analytics providers and advertising networks. These third parties may use cookies or other tracking technologies to collect information about you when you use our Website. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about targeted content served by a third party, please contact that provider directly.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, or by telephone.
Email Policies
We are committed to keeping your email address confidential. We do not sell, rent, or lease our contact lists to third parties, and will not disclose your email address to any third parties except as described in the Disclosure of Your Information section below.
In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. All email messages will also contain instructions on how to remove yourself from our mailing list.
How and Why We Collect Information
The Company collects your information in order to record and support your participation in the activities you select. If you register for a consultation, submit an intake form, sign up for our newsletter, or otherwise engage with our Website, we collect your information. We use this information to communicate with you, provide our services, and keep you informed about your care.
As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to register for services or submit a contact or intake form that you are required to provide information.
How Do We Use the Information You Provide?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information about our services, carrying out any agreement between you and the Company, administering our business activities, providing patient support, and making other items and services available to current and prospective patients.
Disclosure of Your Information
As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.
We may disclose information when legally required to do so, when we in good faith believe that the law requires it, or for the protection of our legal rights.
Please note: the disclosure of protected health information (PHI) related to your medical care is governed separately by our Notice of Privacy Practices and applicable HIPAA regulations, not solely by this Privacy Policy.
How Do We Protect Your Information?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Email is not recognized as a secure medium of communication. For this reason, we ask that you do not send sensitive medical or personal information to us by email unless you understand and accept that risk. Some information you enter on our Website may be transmitted securely via Secure Sockets Layer (SSL) encryption. Credit card and payment information is never transmitted via email.
Third-Party Payment Processors
We use third-party payment processors to handle transactions securely. We do not directly collect or store your credit card information. These payment processors utilize industry-standard encryption and are solely responsible for securely processing your payment information.
Your California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights may include:
The right to request access to the personal information we have collected about you
The right to request deletion of your personal data
The right to opt out of the sale of your personal data (note: we do not sell personal information to third parties)
To exercise these rights, please contact us at [email protected].
Medical Disclaimer
Waypoint Medical, LLC is a licensed telemedicine medical practice. Services provided through this Website and practice are medical in nature and are provided by or under the supervision of licensed healthcare professionals. Information on this Website is for informational purposes and does not constitute medical advice for individuals who are not established patients of the practice. Prospective patients should complete a formal intake and consultation before beginning any treatment program.
Policy Changes
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your personal information, we will notify you by email to the address on file and/or through a notice on the Website. The effective date of the current policy is identified at the top of this page. You are responsible for ensuring we have a current, deliverable email address for you and for periodically reviewing this policy for any changes.
Contact Us
Waypoint Medical, LLC welcomes your questions or comments regarding this Privacy Policy.
Waypoint Medical, LLC
1600 Heritage Landing Suite 108B
St. Peters, MO 63303
Effective as of June 1, 2026