WAYPOINT MEDICAL, LLC
Terms and Conditions
Effective Date: June 1, 2026
Please read these Terms and Conditions carefully before using this Website.
This Website and its Content are owned by Waypoint Medical, LLC ("Company," "we," or "us"). The term "you" refers to the user or viewer of our Website.
We reserve the right to change these Terms and Conditions at any time without notice. By using the Website and its Content, as defined below, you are agreeing to the Terms and Conditions as they appear, whether or not you have read them. If you do not agree with these Terms and Conditions, please do not use our Website or its Content.
Important Notice: Medical Services
Waypoint Medical, LLC is a licensed telemedicine medical practice. Use of this Website does not establish a provider-patient relationship. A provider-patient relationship is only established upon completion of a formal intake process, review and acceptance by a Waypoint Medical clinician, and execution of a patient services agreement. All medical services provided by Waypoint Medical are subject to a separate patient agreement, which governs in the event of any conflict with these Terms and Conditions.
Medical services provided by Waypoint Medical are available to patients in Missouri (including prescribing services) and may be available in other states for non-prescribing clinical support, subject to applicable state law. It is your responsibility to confirm eligibility for services in your state at the time of intake.
Website Use and Consent
The words, design, layout, graphics, photos, images, information, materials, documents, data, databases, and all other information and intellectual property accessible on or through this Website ("Content") are our property and are protected by United States intellectual property laws.
If you have entered into a separate patient services agreement or other agreement with us, you will also be subject to the terms of that agreement, which shall prevail in the event of a conflict with these Terms and Conditions.
By accessing or using this Website and its Content, you represent and warrant that you are at least 18 years old and that you agree to abide by these Terms and Conditions. Any access to or use of this Website by anyone under age 18 is unauthorized and in violation of these Terms and Conditions.
Intellectual Property Rights
Our Limited License to You. This Website and its Content are property solely owned by us and/or our affiliates or licensors, unless otherwise noted, and are protected by copyright, trademark, and other intellectual property laws.
By viewing or accessing our Website or any of its Content, you are granted a revocable, non-transferable license for personal, non-commercial use only. You understand and acknowledge that this Website and its Content have been developed through significant time, effort, and expense, and that they are valuable assets that need to be protected from improper and unauthorized use.
When you access our Website or any of its Content, you agree that:
You will not copy, duplicate, or steal our Website or Content. Doing so is considered theft, and we reserve the right to prosecute to the full extent of the law.
You may download or print one copy of individual pages for your personal, non-commercial use, provided that you give us full attribution and keep intact all copyright, trademark, and other proprietary notices.
You may not represent that our Website or its Content is yours or was created by you.
You must receive our written permission before using any of our Website Content for business purposes or before sharing with others in any commercial context.
You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, or distribute any Website Content without written permission.
The trademarks and logos displayed on our Website are trademarks belonging to us. Any use of these trademarks without our written permission is strictly prohibited.
All rights not expressly granted in these Terms or any express written license are reserved by us.
Your License to Us. By posting or submitting any material on or through our Website, you represent that you are the owner of all such materials and that you are at least 18 years old. By submitting any comment, photo, image, or other contribution for use on or through our Website, you are granting us an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, transmit, sell, create derivative works from, distribute, and/or publicly perform or display such contributions, in whole or in part, in any manner or medium now known or developed in the future. We have the right but not the obligation to use any contributions from you, and we may elect to cease use of any such contributions at any time for any reason.
Request for Permission to Use Content
Any request for written permission to use our Content should be made before you wish to use it by contacting us at [email protected]. You may not use any Content in ways contrary to these Terms and Conditions unless we have given you specific written permission to do so.
Personal Responsibility and Assumption of Risk
As a user of this Website, you agree that you are using your own judgment in accessing our Website and its Content and that you are doing so at your own risk with respect to the Website itself. You acknowledge that this Website is for informational purposes and does not constitute the provision of medical services unless you are an established patient of Waypoint Medical operating under a separate patient services agreement.
Disclaimers
Website Content Disclaimer. The general informational content on our Website is provided for educational purposes only and does not constitute medical advice, diagnosis, or treatment. It is not a substitute for professional medical advice from your own licensed healthcare provider. Do not disregard or delay seeking professional medical advice because of something you have read on this Website.
Established Patients. If you are an established patient of Waypoint Medical operating under a signed patient services agreement, your care is governed by that agreement, our Notice of Privacy Practices, and applicable state and federal law, including HIPAA. Nothing in these Website Terms and Conditions limits the duties and obligations owed to you as an established patient under those agreements and applicable law.
No Guarantee of Outcomes. We do not make any representations or guarantees regarding specific clinical outcomes, weight loss results, or other health outcomes. Individual results vary based on numerous factors including patient health history, adherence, and response to treatment. Nothing on this Website should be interpreted as a promise or guarantee of any specific result.
Technology Disclaimer. We strive to ensure that our Website is available and functional, but we cannot guarantee uninterrupted access. We will not be liable to you for damages or refunds should the Website become unavailable or inaccessible due to maintenance, technical failures, or other causes outside our control.
Errors and Omissions. We make every effort to present accurate and up-to-date information, but we cannot guarantee the completeness or accuracy of all Website content given the evolving nature of medical research. We assume no liability for errors or omissions on the Website or in information referenced or linked from the site.
Links to Other Websites. We may provide links to third-party websites for your convenience. The inclusion of any link does not imply our endorsement or approval of that website. We have no control over the contents or functionality of those websites and accept no responsibility for any loss or damage arising from your use of them.
WARRANTIES DISCLAIMER. WE MAKE NO WARRANTIES AS TO OUR WEBSITE OR ITS GENERAL INFORMATIONAL CONTENT. YOU AGREE THAT OUR WEBSITE AND ITS CONTENTS ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS DISCLAIMER APPLIES TO THE WEBSITE AND ITS GENERAL CONTENT ONLY AND DOES NOT LIMIT ANY DUTIES OWED TO ESTABLISHED PATIENTS UNDER A SEPARATE PATIENT SERVICES AGREEMENT OR APPLICABLE LAW.
Indemnification, Limitation of Liability, and Release of Claims
Indemnification. You agree to defend, indemnify, and hold harmless Waypoint Medical, LLC, as well as its affiliates, agents, contractors, officers, directors, employees, successors, and assignees from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees, arising out of or related to your use of our Website or your breach of any obligation, warranty, representation, or covenant set forth in these Terms and Conditions.
Limitation of Liability. To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of or inability to use our Website or its general informational content. This limitation does not apply to claims arising from the provision of medical services to established patients under a separate patient services agreement, which are governed by that agreement and applicable law.
Release of Claims. In consideration of access to our Website and its general content, you release Waypoint Medical, LLC from any and all claims related to your use of the Website, including without limitation claims related to the accuracy or completeness of Website content. This release does not apply to claims arising from medical services provided under a separate patient services agreement.
Your Conduct
You agree that you will not use our Website or its Content in any way that causes or is likely to cause the Website or access to it to be interrupted, damaged, or impaired. You agree to use the Website for lawful purposes only. You must not use the Website:
For fraudulent purposes or in connection with any criminal offense or unlawful activity
To send or transmit any material that is illegal, offensive, defamatory, obscene, threatening, or invasive of privacy
To transmit software viruses, malware, spyware, or any other harmful code
To impersonate any person or otherwise mislead as to the origin of your communications
To reproduce, duplicate, copy, or resell any part of our Website or its Content in a way that violates these Terms and Conditions
Payment, Refund, and Cancellation Policy
All service fees are set forth in your patient services agreement or at the time of enrollment. Membership fees are billed on a recurring basis as described at enrollment. You authorize Waypoint Medical to charge your payment method on the schedule agreed to at enrollment.
Cancellation. You may cancel your membership at any time by providing written notice to [email protected]. Cancellations are effective at the end of the current billing period. No partial-month refunds are issued for membership fees already billed.
Refunds. Program fees paid in advance (such as for the Metabolic Reset program) are non-refundable once the program has been initiated. If a payment plan is selected, you agree to complete all scheduled payments regardless of participation status.
Payment Default. Failure to complete payment obligations may result in suspension of services, referral to a collections agency, and/or legal action to recover amounts owed.
All prices are subject to change. Price changes will be communicated in advance and will not apply to current membership periods already paid.
Force Majeure
No party shall be liable for any failure or delay in fulfilling obligations under these Terms and Conditions when such failure or delay is caused by events beyond that party's reasonable control, including but not limited to acts of God, flood, fire, earthquake, pandemic, war, government order or action, national or regional emergency, strikes, or other similar events.
Termination
We reserve the right in our sole discretion to refuse or terminate your access to the Website, in full or in part, at any time without notice. In the event of termination, you are no longer authorized to access the affected portions of the Website. The restrictions imposed on you in these Terms and Conditions will continue to apply after termination.
Notices
To You. We may provide notice to you by sending a message to the email address you provide or by posting to the Website. Notices sent by email are effective when sent. It is your responsibility to keep your email address current.
To Us. To provide notice to us under these Terms and Conditions, please contact us at [email protected] or by certified mail to Waypoint Medical, LLC, Suite 108B, St. Peters, MO. Notices provided by certified mail are effective three business days after they are sent.
Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, void, or unenforceable, that provision will be deemed severed and will not affect the validity or enforceability of the remaining provisions.
Entire Agreement
These Terms and Conditions and our Privacy Policy constitute the final and integrated agreement between you and us with respect to your use of the Website and its general content. They do not supersede or modify any separate patient services agreement or other agreement you have entered into with Waypoint Medical for the provision of medical services.
Choice of Law and Venue
These Terms and Conditions and any issues related to this Website are governed by applicable federal law and the laws of the State of Missouri, without regard to choice of law principles. By using this Website, you consent to the sole and exclusive jurisdiction of the federal or state courts located in St. Charles County or St. Louis County, State of Missouri. In the event that we must enforce any of these Terms and Conditions, we are entitled to recover our fees and costs, including reasonable attorney's fees.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Waypoint Medical, LLC
1600 Heritage Landing
Suite 108B
St. Peters, MO 63303
Email: [email protected]
Effective as of June 1, 2026